{"id":29,"date":"2021-02-01T07:44:17","date_gmt":"2021-02-01T07:44:17","guid":{"rendered":"http:\/\/source.wpopal.com\/editech\/faq\/"},"modified":"2024-11-25T14:45:58","modified_gmt":"2024-11-25T14:45:58","slug":"faqs","status":"publish","type":"page","link":"https:\/\/itmax.ma\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29\" class=\"elementor elementor-29\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1be45066 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1be45066\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-43fd27b\" data-id=\"43fd27b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-668d0912 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"668d0912\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-51aaf064\" data-id=\"51aaf064\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3baf3599 elementor-nav-menu__align-left elementor-nav-menu--indicator-none elementor-widget elementor-widget-opal-nav-menu\" data-id=\"3baf3599\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;}\" data-widget_type=\"opal-nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <nav data-subMenusMinWidth=\"260\" data-subMenusMaxWidth=\"500\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-dot e--animation-fade\">\n\t\t\t<ul id=\"menu-2-3baf3599\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5745\"><a href=\"https:\/\/itmax.ma\/index.php\/about-us\/\" class=\"elementor-item\">Qui somme nous<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5744\"><a href=\"https:\/\/itmax.ma\/index.php\/nos-services\/\" class=\"elementor-item\">Nos services<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5735\"><a href=\"https:\/\/itmax.ma\/index.php\/madariss\/\" class=\"elementor-item\">Madariss<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5734\"><a href=\"https:\/\/itmax.ma\/index.php\/emadariss\/\" class=\"elementor-item\">eMadariss<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5733\"><a href=\"https:\/\/itmax.ma\/index.php\/emadariss-mobile\/\" class=\"elementor-item\">eMadariss Mobile<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5732\"><a href=\"https:\/\/itmax.ma\/index.php\/sms\/\" class=\"elementor-item\">SMS<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5749\"><a href=\"https:\/\/itmax.ma\/index.php\/mission-valeurs\/\" class=\"elementor-item\">Mission &#038; Valeurs<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5748\"><a href=\"https:\/\/itmax.ma\/index.php\/faqs\/\" class=\"elementor-item\">FAQs<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-5747\"><a href=\"https:\/\/itmax.ma\/index.php\/contact\/\" class=\"elementor-item\">Contact<\/a><\/li>\n<\/ul>        <\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-195f432a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"195f432a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-4002f6b\" data-id=\"4002f6b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-712e826e elementor-position-below elementor-widget elementor-widget-heading\" data-id=\"712e826e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-wrapper\" ><div class=\"elementor-heading-wrapper-inner\"><h2 class=\"elementor-heading-title elementor-size-default\">Votre Guide Complet\n<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d1c495d elementor-position-left elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"1d1c495d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"elementor-icon-box-wrapper\">\n                            <div class=\"elementor-icon-box-icon\">\n                    <a class=\"elementor-icon elementor-animation-\" href=\"#\">\n                        <i class=\"opal-icon-it-consultancy-2\" aria-hidden=\"true\"><\/i>\n                    <\/a>\n                <\/div>\n            \n            <div class=\"elementor-icon-box-content\">\n                <div class=\"elementor-icon-header\">\n                                        <div class=\"elementor-icon-header-inner\">\n                        \n                        <h6 class=\"elementor-icon-box-title\">\n                            <a href=\"#\">\n                                Assistance                            <\/a>\n                        <\/h6>\n                    <\/div>\n                <\/div>\n                                    <p class=\"elementor-icon-box-description\"><a herf=\"#\">Besoin d'aide ? Cliquez ici <\/a><\/p>\n                             <\/div>\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58cde6cf elementor-position-left elementor-view-default elementor-vertical-align-top elementor-widget elementor-widget-icon-box\" data-id=\"58cde6cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"elementor-icon-box-wrapper\">\n                            <div class=\"elementor-icon-box-icon\">\n                    <a class=\"elementor-icon elementor-animation-\" href=\"#\">\n                        <i class=\"opal-icon-quality-services\" aria-hidden=\"true\"><\/i>\n                    <\/a>\n                <\/div>\n            \n            <div class=\"elementor-icon-box-content\">\n                <div class=\"elementor-icon-header\">\n                                        <div class=\"elementor-icon-header-inner\">\n                        \n                        <h6 class=\"elementor-icon-box-title\">\n                            <a href=\"#\">\n                                Formation                            <\/a>\n                        <\/h6>\n                    <\/div>\n                <\/div>\n                                    <p class=\"elementor-icon-box-description\"><a herf=\"#\">Besoin d'aide ? Cliquez ici <\/a><\/p>\n                             <\/div>\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-77d01c70 elementor-section-height-min-height elementor-section-boxed elementor-section-height-default\" data-id=\"77d01c70\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-54e09a3d\" data-id=\"54e09a3d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-41197733 elementor-position-top elementor-widget elementor-widget-image-box\" data-id=\"41197733\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-framed\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/itmax.ma\/wp-content\/uploads\/2024\/10\/SUPPORT-02-150x150.jpg\" class=\"attachment-thumbnail size-thumbnail wp-image-5649\" alt=\"\" srcset=\"https:\/\/itmax.ma\/wp-content\/uploads\/2024\/10\/SUPPORT-02-150x150.jpg 150w, https:\/\/itmax.ma\/wp-content\/uploads\/2024\/10\/SUPPORT-02-100x100.jpg 100w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure><\/div><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Comment pouvons-nous vous aider?<\/h3><p class=\"elementor-image-box-description\">\n(+212) 537 68 60 47 <\/br>\n\n(+212) 537 77 09 17  <\/br>\n\n(+212) 537 77 95 81  <\/br>\n\n(+212) 661 14 54 71 <br\/>\nMail: Contact@itmax.ma<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-16dfb4c8 elementor-shape-circle elementor-social-custom elementor-widget elementor-widget-social-icons\" data-id=\"16dfb4c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper\">\n\t\t\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook\" href=\"\" target=\"_blank\">\n\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t<i class=\"fa fa-facebook\"><\/i>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-twitter\" href=\"\" target=\"_blank\">\n\t\t\t\t\t<span class=\"elementor-screen-only\">Twitter<\/span>\n\t\t\t\t\t<i class=\"fa fa-twitter\"><\/i>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram\" href=\"\" target=\"_blank\">\n\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t<i class=\"fa fa-instagram\"><\/i>\n\t\t\t\t<\/a>\n\t\t\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-linkedin\" href=\"\" target=\"_blank\">\n\t\t\t\t\t<span class=\"elementor-screen-only\">Linkedin<\/span>\n\t\t\t\t\t<i class=\"fa fa-linkedin\"><\/i>\n\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-59954d50\" data-id=\"59954d50\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2b32bb3f elementor-widget elementor-widget-image\" data-id=\"2b32bb3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1290\" height=\"550\" src=\"https:\/\/itmax.ma\/wp-content\/uploads\/2024\/10\/faq-2.jpg\" class=\"attachment-full size-full wp-image-5999\" alt=\"\" srcset=\"https:\/\/itmax.ma\/wp-content\/uploads\/2024\/10\/faq-2.jpg 1290w, https:\/\/itmax.ma\/wp-content\/uploads\/2024\/10\/faq-2-300x128.jpg 300w, https:\/\/itmax.ma\/wp-content\/uploads\/2024\/10\/faq-2-1024x437.jpg 1024w, https:\/\/itmax.ma\/wp-content\/uploads\/2024\/10\/faq-2-768x327.jpg 768w, https:\/\/itmax.ma\/wp-content\/uploads\/2024\/10\/faq-2-700x298.jpg 700w\" sizes=\"(max-width: 1290px) 100vw, 1290px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-115ebee3 elementor-position-below elementor-widget elementor-widget-heading\" data-id=\"115ebee3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-heading-wrapper\" ><div class=\"elementor-heading-wrapper-inner\"><h2 class=\"elementor-heading-title elementor-size-default\">Questions Courantes : Nous R\u00e9pondons Ici<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-379537a elementor-widget elementor-widget-toggle\" data-id=\"379537a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"toggle.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"elementor-toggle\" role=\"tablist\">\n            \n                <div class=\"elementor-toggle-item\">\n                    <div id=\"elementor-tab-title-5821\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-5821\">\n                                                    <span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n                                                                    <span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                    <span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                                            <\/span>\n                        \n                        <a href=\"\" class=\"elementor-toggle-title\">01. Service commercial How To Choose A Good QA Consultant?<\/a>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-5821\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-5821\"><p>\u00a0<\/p><p><span style=\"color: #333333;\"><strong>Comment commander Madariss\u00a0?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Madariss peut \u00e9tre command\u00e9 en ligne, ou par t\u00e9l\u00e9phone.<\/span><\/p><p><span style=\"color: #333333;\"><strong>Avec quelle rapidit\u00e9 traitez-vous les commandes ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;\u00a0<\/strong>\u00a0Le minimum est 5 minutes, le maximum 1 journ\u00e9e<\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;\u00a0<\/strong>\u00a0Oui : la qualit\u00e9 de notre Service a d\u2019ailleurs d\u00e9ja \u00e9t\u00e9 prim\u00e9e plusieurs reprises. Sourire et efficacit\u00e9 sont la devise de nos techniciens lorsqu\u2019ils r\u00e9pondent \u00e0 vos demandes.<\/span><\/p><p><span style=\"color: #333333;\"><strong>Madariss est-il simple d\u2019utilisation\u00a0?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Oui : en g\u00e9n\u00e9ral, quelques heures suffisent, m\u00e9me \u00e0 une personne non initi\u00e9e \u00e0 l\u2019informatique, pour se familiariser avec le logiciel.<\/span><\/p><p><span style=\"color: #333333;\"><strong>Madariss fonctionne-t-il en r\u00e9seau local ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Oui : la licence d\u2019utilisation vous permet de travailler sur des postes en r\u00e9seau.<\/span><\/p><\/div>\n                <\/div>\n            \n                <div class=\"elementor-toggle-item\">\n                    <div id=\"elementor-tab-title-5822\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-5822\">\n                                                    <span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n                                                                    <span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                    <span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                                            <\/span>\n                        \n                        <a href=\"\" class=\"elementor-toggle-title\">02. Documentation<\/a>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-5822\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-5822\"><p>\u00a0<\/p><p><span style=\"color: #333333;\"><strong>Y a-t-il un manuel pour Madariss ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Oui il existe un manuel. Ce manuel est disponible en format pdf (Adobe Acrobat) et accessible aux utilisateurs enregistr\u00e9s (clients). Le manuel d\u00e9crit l\u2019ensemble des fonctionnalit\u00e9s et des options incluses dans Madariss<\/span><\/p><p><span style=\"color: #333333;\"><strong>Le manuel est-il envoy\u00e9 avec la version CD-ROM ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Le manuel est livr\u00e9 avec le CD-ROM en version \u00e9lectronique, et non sous une forme imprim\u00e9e.<\/span><\/p><p><span style=\"color: #333333;\">Nous pr\u00e9f\u00e9rons vous laisser le choix d\u2019imprimer ou non le manuel d\u2019autant plus que des versions actualis\u00e9es du manuel sont r\u00e9guli\u00e9rement mises en ligne.<\/span><\/p><\/div>\n                <\/div>\n            \n                <div class=\"elementor-toggle-item\">\n                    <div id=\"elementor-tab-title-5823\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-5823\">\n                                                    <span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n                                                                    <span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                    <span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                                            <\/span>\n                        \n                        <a href=\"\" class=\"elementor-toggle-title\">03. Formation<\/a>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-5823\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-5823\"><p>\u00a0<\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Oui : vous avez le droit de demander une formation pour votre personnel en payant les frais pr\u00e9d\u00e9finies dans le chapitre formation<\/span><\/p><\/div>\n                <\/div>\n            \n                <div class=\"elementor-toggle-item\">\n                    <div id=\"elementor-tab-title-5824\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-5824\">\n                                                    <span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n                                                                    <span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                    <span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                                            <\/span>\n                        \n                        <a href=\"\" class=\"elementor-toggle-title\">04. Contrat de maintenance :<\/a>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-5824\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-5824\"><p>\u00a0<\/p><p><span style=\"color: #333333;\"><strong>Qu\u2019est-ce que je gagne chaque ann\u00e9e si je signe ce Contrat de maintenance? Quelles sont les avantages obtenus?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Pour maintenir un haut niveau de qualit\u00e9, vous assurez une \u00e9volution constante du produit et vous assistez lorsque vous en avez besoin nous avons choisi la formule d\u2019un Contrat de maintenance et de mise \u00e0 jour.<\/span><\/p><p><span style=\"color: #333333;\">Le contrat vous est propos\u00e9 \u00e0 des conditions de prix \u00e9tudi\u00e9es pour tenir compte des capacit\u00e9s financi\u00e8res des petites structures.<\/span><\/p><\/div>\n                <\/div>\n            \n                <div class=\"elementor-toggle-item\">\n                    <div id=\"elementor-tab-title-5825\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"tab\" aria-controls=\"elementor-tab-content-5825\">\n                                                    <span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n                                                                    <span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                    <span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                                            <\/span>\n                        \n                        <a href=\"\" class=\"elementor-toggle-title\">05. Espace client :<\/a>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-5825\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-5825\"><p>\u00a0<\/p><p><span style=\"color: #333333;\"><strong>Les clients ont-ils droit \u00e0 un service client d\u00e9di\u00e9 ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Oui : Une section du site est r\u00e9serv\u00e9e aux clients. Par ailleurs les questions envoy\u00e9es par les clients sont toujours trait\u00e9es en priorit\u00e9.<\/span><\/p><p><span style=\"color: #333333;\"><strong>Comment je peux acc\u00e9der \u00e0 mon espace client\u00a0?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Vous pouvez acc\u00e9der \u00e0 votre espace client en contactant la soci\u00e9t\u00e9 pour obtenir votre login et mot de passe<\/span><\/p><p><span style=\"color: #333333;\"><strong>Quels sont les types d\u2019assistance disponibles sur le Service\u00a0?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;\u00a0<\/strong>\u00a0Pour b\u00e9n\u00e9ficier de l\u2019assistance vous pouvez utiliser :<\/span><\/p><ul><li><ul><li><span style=\"color: #333333;\">\u00a0Email :\u00a0<a style=\"color: #333333;\" href=\"mailto:support@nexsoft.ma\" data-wplink-edit=\"true\">support@itmax.ma<\/a><\/span><\/li><li><span style=\"color: #333333;\">T\u00e9l\u00e9phone 1 :\u00a0<a style=\"color: #333333;\" href=\"tel:0662764123\">0662764123<\/a><\/span><\/li><li><span style=\"color: #333333;\">T\u00e9l\u00e9phone 2 :\u00a0<a style=\"color: #333333;\" href=\"tel:0661084052\">0661084052<\/a><\/span><\/li><li><span style=\"color: #333333;\">T\u00e9l\u00e9phone 3 :\u00a0<a style=\"color: #333333;\" href=\"tel:0661781818\">0661781818<\/a><\/span><\/li><li><span style=\"color: #333333;\">\u00a0Acc\u00e8s \u00e0 distance<\/span><\/li><\/ul><\/li><\/ul><\/div>\n                <\/div>\n            \n                <div class=\"elementor-toggle-item\">\n                    <div id=\"elementor-tab-title-5826\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"tab\" aria-controls=\"elementor-tab-content-5826\">\n                                                    <span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n                                                                    <span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                    <span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                                            <\/span>\n                        \n                        <a href=\"\" class=\"elementor-toggle-title\">06. Service SMS<\/a>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-5826\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-5826\"><p>\u00a0<\/p><p><span style=\"color: #333333;\"><strong>Pourquoi aurai-je besoin d\u2019utiliser les SMS\u00a0?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;\u00a0<\/strong>\u00a0La notification des parents par SMS pour :<\/span><\/p><ul><li><ul><li><span style=\"color: #333333;\">Les retards et les absences de leurs enfants<\/span><\/li><li><span style=\"color: #333333;\">Les rappels aux r\u00e8glements<\/span><\/li><li><span style=\"color: #333333;\">Les notes et les r\u00e9sultats scolaires<\/span><\/li><li><span style=\"color: #333333;\">L\u2019invitation \u00e0 des \u00e9v\u00e9nements<\/span><\/li><li><span style=\"color: #333333;\">Les pi\u00e8ces d\u2019inscription manquantes<\/span><\/li><li><span style=\"color: #333333;\">Autres<\/span><\/li><\/ul><\/li><\/ul><p><span style=\"color: #333333;\"><strong>Comment je peux utiliser le service SMS\u00a0?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0En choisissant la formule qui vous convient : abonnement mensuel ou forfait p\u00e9riodique. Pour plus de d\u00e9tail voir le chapitre service SMS<\/span><\/p><p><span style=\"color: #333333;\"><strong>Existe \u2013t-il un guide pour le traitement des SMS\u00a0?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;\u00a0<\/strong>\u00a0Oui : un guide d\u2019utilisation du service SMS vous accompagne pour tout traitement.<\/span><\/p><p><span style=\"color: #333333;\"><strong>Peut-on envoyer un SMS \u00e0 plusieurs contacts \u00e0 la fois?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Oui : vous avez la possibilit\u00e9 d\u2019envoyer un SMS \u00e0 plusieurs contacts \u00e0 la fois.<\/span><\/p><p><span style=\"color: #333333;\"><strong>Puis-je programmer l\u2019envoi de mes SMS ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;\u00a0\u00a0<\/strong>Oui : Madariss vous offre la possibilit\u00e9 de programmer vos envois<\/span><\/p><p><span style=\"color: #333333;\"><strong>Comment facturez- vous ce service ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;\u00a0<\/strong>\u00a0Ce service est factur\u00e9 selon le choix de la formule<\/span><\/p><ul><li><span style=\"color: #333333;\">Le forfait p\u00e9riodique n\u00e9cessite un paiement au pr\u00e9alable selon le pallier choisi<\/span><\/li><li><span style=\"color: #333333;\">L\u2019abonnement mensuel se paye \u00e0 la fin de chaque mois selon la consommation<\/span><\/li><li style=\"list-style-type: none;\">\u00a0<\/li><\/ul><\/div>\n                <\/div>\n            \n                <div class=\"elementor-toggle-item\">\n                    <div id=\"elementor-tab-title-5827\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"tab\" aria-controls=\"elementor-tab-content-5827\">\n                                                    <span class=\"elementor-toggle-icon elementor-toggle-icon-right\" aria-hidden=\"true\">\n                                                                    <span class=\"elementor-toggle-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                    <span class=\"elementor-toggle-icon-opened\"><svg class=\"elementor-toggle-icon-opened e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n                                                            <\/span>\n                        \n                        <a href=\"\" class=\"elementor-toggle-title\">07. Installation & Mise \u00e0 jour<\/a>\n                    <\/div>\n\n                    <div id=\"elementor-tab-content-5827\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-5827\"><p>\u00a0<\/p><p><span style=\"color: #333333;\"><strong>Quel est le niveau de compatibilit\u00e9 entre le syst\u00e8me d\u2019exploitation et Madariss?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Madariss est compatible avec tous les syst\u00e8mes d\u2019exploitation sauf XP service pack 1 et Mac<\/span><\/p><p><span style=\"color: #333333;\"><strong>Comment puis-je proc\u00e9der l\u2019installation de l\u2019application Madariss ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Vous recevez deux CD :<\/span><\/p><p><span style=\"color: #333333;\">CD serveur: vous l\u2019installez sur poste serveur (Note : ne peut \u00eatre install\u00e9 qu\u2019une seule fois).<\/span><\/p><p><span style=\"color: #333333;\">CD client: vous l\u2019installez sur le nombre des postes clients indiqu\u00e9s sur votre bon de commande (Note : le poste serveur peut aussi \u00eatre un poste client)<\/span><\/p><p><span style=\"color: #333333;\"><strong>Comment puis-je proc\u00e9der l\u2019activation de la licence Madariss ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0La licence s\u2019active automatiquement apr\u00e8s l\u2019installation des CD\u00a0 il\u00a0suffit\u00a0d\u2019avoir internet. (note : apr\u00e8s l\u2019activation de la licence vous n\u2019aurez plus besoin d\u2019internet)<\/span><\/p><p><span style=\"color: #333333;\"><strong>Peut-on installer une licence sur plusieurs ordinateurs ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;\u00a0<\/strong>\u00a0La licence ou plut\u00f4t le CD serveur s\u2019installe une seule fois sur un seul poste car il y a une seule base de donn\u00e9es<\/span><\/p><p><span style=\"color: #333333;\">Par contre le CD client peut s\u2019installer sur plusieurs postes qui se lient au serveur par r\u00e9seau local<\/span><\/p><p><span style=\"color: #333333;\"><strong>Qu\u2019est-ce qu\u2019une Mises \u00e0 jour\u00a0?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;<\/strong>\u00a0\u00a0Mises \u00e0 jour c\u2019est une nouvelle version ou il y a des nouveaut\u00e9s qui r\u00e9pondent aux besoins et \u00e0 l\u2019\u00e9volution des \u00e9coles<\/span><\/p><p><span style=\"color: #333333;\"><strong>Quelles sont les \u00e9tapes de l\u2019installation de Mise \u00e0 jour Madariss\u00a0?<\/strong><\/span><\/p><p><span style=\"color: #333333;\"><strong>&gt;&gt;\u00a0<\/strong>\u00a0Vous recevez un simple lien par e-mail, vous t\u00e9l\u00e9chargez le contenu dans le poste serveur et on vous contacte pour proc\u00e9der \u00e0 la Mise \u00e0 jour<\/span><\/p><p><span style=\"color: #333333;\"><strong>Les mises \u00e0 jour sont-elles gratuites ?<\/strong><\/span><\/p><p><span style=\"color: #333333;\">Notre r\u00e8gle est actuellement que les clients ont un acc\u00e8s gratuit aux mises \u00e0 jour pendant les 12 mois qui suivent leur commande.<\/span><\/p><p><span style=\"color: #333333;\">Apr\u00e8s cette p\u00e9riode, les clients doivent commander le service de maintenance pour continuer \u00e0 b\u00e9n\u00e9ficier des mises \u00e0 jour<\/span><\/p><\/div>\n                <\/div>\n                    <\/div>\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Votre Guide Complet Assistance Besoin d&rsquo;aide ? Cliquez ici Formation Besoin d&rsquo;aide ? Cliquez ici Comment pouvons-nous vous aider? (+212) 537 68 60 47 (+212) 537 77 09 17 (+212) 537 77 95 81 (+212) 661 14 54 71 Mail: Contact@itmax.ma Facebook Twitter Instagram Linkedin Questions Courantes : Nous R\u00e9pondons Ici 01. Service commercial How &hellip; <\/p>\n<p class=\"more-link-wrap\"><a href=\"https:\/\/itmax.ma\/index.php\/faqs\/\" class=\"more-link\"><span>Read More<span class=\"screen-reader-text\"> \u00ab\u00a0FAQs\u00a0\u00bb<\/span><\/span><i class=\"opal-icon-arrow-right\" aria-hidden=\"true\"><\/i><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/itmax.ma\/index.php\/wp-json\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itmax.ma\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itmax.ma\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itmax.ma\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itmax.ma\/index.php\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":12,"href":"https:\/\/itmax.ma\/index.php\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"predecessor-version":[{"id":6578,"href":"https:\/\/itmax.ma\/index.php\/wp-json\/wp\/v2\/pages\/29\/revisions\/6578"}],"wp:attachment":[{"href":"https:\/\/itmax.ma\/index.php\/wp-json\/wp\/v2\/media?parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}